Customer Testimonials
Great staff easy to work with. Made the process very easy. Gave me multiple options before purchase.
Staff was extremely knowledgeable and helpful. From the first interaction on the phone until we drove away. Great experience. Will return.
Very professional, knowledgeable, efficient, courteous, helpful, did not waste our time, went above and beyond to satisfy.
Truly want to thank Athens for repairing my vehicle in a timely manner and also hospitality
Jonathan service was a real lifesaver!. Will be using them again! 100%! Thank you Nissan
People at the dealership was very nice and courteous. We were asked by numerous people if we had been helped or needed help. They told us where the drinks were located and where the restrooms were located. Everyone was really helpful.
The staff is professional and knowledgeable of their position,I highly recommend to everyone I know
everyone was very greetable and willing to help with all my needs, got me in and out fast as they could.
Excellent service every time I come there very friendly people love to go there. very satisfied.
Nissan service center was amazing got me in and out in a timely manner. Tony was really great.
My experience at Nissan Service was one of the best I've had! The staff was friendly, efficient, and detailed in their explanations. I dealt with 3 people while there, and they were all exceptional.
Nick was awesome! Great experience! We love our purchase! We will definitely refer friends and relatives!
Knowledgable staff, prompt, honest service. Would highly recommend Nissan of Athens for all service needs.
It is my choice for any service for all of my vehicles! Tony Bower is a great and knowledgeable man- and Jonathan was extremely professional ad personable- what a great team! Ed Bufano
I really like my customer service professional he's always sweet. But what I didn't like is all the gunk that was left on my rims after tires were installed. It was a sticky mess
Nick was awesome. Was in and out in less than 2 hours. Great experience at Nissan of Athens
Their practices regarding the Nissan Rewards Program are not consistent with the Nissan guidelines. I have been repeatedly not given point during visits. The service representative even lied twice about adding rewards points to my account. I will not return to this location.
Johnathan in service is without a doubt the most respectful and friendly gentleman. His customer service is top tier every time I come there.
scheduling was easy and quick availability to meet our needs. Service recommendations made and prioritized for our budget. Hunter was pleasant and efficient to work with
I didn’t have an appointment so I dropped my vehicle off for an oil change and tire rotation. I left to go get some breakfast thinking it was going to be a while without an appointment. But about 35 minutes later they were calling me saying it was ready. It was super fast and very convenient as I had quite a few errands to run! When I picked up my car the technician told me what service was due but did not pressure me to get it done just suggested I get it done soon as it was due because ... Read More DealerRater - Apr 24, 2025
I really am not accustomed to writing long statements but it was very good service.
Jonathan Magnus was excellent; great overall experience and took care of my issue in a timely manner
Great service work completed ahead of time. Work performed was reviewed and explained. Great waiting area with free refreshments while you wait and waffle house is next door too. Highly recommend
They communicated well and got my car serviced promptly. Always very friendly. The facility is very nice if you have to wait.
Hunter was very helpful and friendly. The whole process was fast and efficient. Always a pleasure doing business.
Jonathon and Hunter were very helpful and friendly, the whole process was painless and fast. Thank you
The customer service their is so professional! They go above and beyond to make sure you are satisfied and you understand the services that are being performed!!
Thanks Thomas! You're really Awesome 😎 This was my first time experience with the dealership and they have a lifetime customer.
Went to have my vehicle serviced and ended up trading it for another one. Everyone was professional and polite. Very knowledgeable.
Always had good experience at Athens Nissan. They don't only do what you request, they also advise on potential service issues that need immediate or future redress.
Excellent salesman. Too many games throughout the rest of the process. Left the lot with my new vehicle, no gas, no headlights, and taillight, cost me over $100.00 just to get home. Should be more concerned on customer service but instead of money.
Excellent service by Jonathan in Service Dept. Always advising and giving recommendations in reference to our vehicle.
The service department is outstanding. Everyone that I have had any interaction with is very professional and polite.
James the sales guy was very personable and followed up well during the sale. The finance department wasn’t as personable after I told them I wasn’t interested in an extended warranty. Essentially 3 items were promised and oil change, they overfilled the oil and I had to personally address the issue, car detail, was horrible and when I mentioned it excuses were made and a full pre inspection delivery in which case they missed several items per my mechanic. So sales 4 star, finance 3 stars, Service 2 stars.
Always a great experience. The staff truly cares about the customers. I would recommend this dealership to anybody looking for great service.
Good buying experience. First Nissan we have purchased will probably buy from Athens Nissan again.
Jonathan magnus too very good care of our service needs and explained everything thoroughly to me
Salesman Abe Cruz was wonderful to work with. He was knowledgeable on all vehicles, packages, and prices. He got my wife into a 2025 Nissan Altima at a low price and she is very happy! Thanks Abe!!
Serge has the knowledge and expertise than no one in the service department could compare to!! He’s a keeper
I had my oil changed and tires rotated. After the service the car running like a top.
10 out of 10 experience. After shopping 3 other Athens dealers, the team at NoA were by far the most focused & relaxed, making them easy to trust. They accommodated all our needs & made us realize we should have come there first. Thanks Auston, James & Mark
It took long time 2 major parts fixed the fact when purchased the car now about 20 days or so give or take few days they told me as is sale it they charged $150 plus part replace to major part too dam expensive thank the lord I had it have among finance afterwards that’s not the point it should been little cheaper 🤔😮🙄
Literally the only bad thing is the location. It's very difficult to get to and the traffic can be a bit scary.
The service department was and is always very professional and accommodating. The wait is always at a minimum and the service advisor is very knowledgeable and friendly. We always see Nate Sartain.
It was a good experience as always! Curiosity staff and fast service. Thanks for the great work!
The customer service was excellent the wait time was very short my car was finished within an hour and the service agent referred me to get tires soon.
Moe was great! Personable and kind! You can truly tell he wants to make you happy and works hard to sell a car!!
Tires filled 38 to 40# fifes VERY ROUGH. I will adjust tire pressure to PROPER psi
Nissan of Athens was very efficient and quick. Zach and Sara were great to work with. Thank you.
James is a great salesman! He listened to my needs and provided the best options! I didn't walk in expecting to get approved for brand new car with my credit! I love my 2025 Nissan Sentra! I would highly recommend this dealership and his services!
Very personable, knowledgeable, and helpful. Everyone was wonderful to work with and able to answer all my questions without putting any pressure on me to buy. I am very happy with my experience at Nissan of Athens - and my new car! I look forward to returning for service of my Kicks in the future!
“Document fee” was absurd. Car didn’t look like it had been detailed. Question credibility of salesman though he was very kind and personable.
I was deceived from the beginning. Aahil had me wait additional time to ensure the deal went through only to call back days later with a different story. This was my first car-buying experience that I'll unfortunately have to take legal action in. I will never deal with or encourage anybody to deal with Nissan of Athens. My experience and complaint will be made public.
They are very understanding of bad credit and want to help you with it thanks James!
My salesperson was Thomas. If you ever go to Nissan of Athens please ask for this salesman he was wonderful!
The best thing going for this dealership is Abraham Cruz. He was very helpful and patient and not pushy.
Good experience with very helpful salesman I'd do business with them again, good overall experience
Very friendly worked and informative on any vehicle you ask about, very open environment that fits almost every need.
Great place second time purchasing a car from Nissan very friendly staff I appreciate u all
Very happy with the process and services. My salesman, Aahil Ali, was extremely helpful. I bought a beautiful new car at a reasonable price and I am very pleased to have it. I trust this dealership and will go back there for my car's maintenance. I had been to several dealerships before making a purchase, and Nissan of Athens was the best experience (very straightforward and trustworthy).
My salesman, Kyle, was great! Made the entire process easy. Didn't pressure me into anything I didn't want. Listened to what I wanted.
Great service from Hunter and technician. The service took about the time I expected. No complains.
I bought my car from here in 2004. And I have always been coming here because they do a good job.
We we're really pleased with Nissan of Athens and the salesman that helped us. We appreciate everything!
They were very accommodating and did not keep us there all day. I got exactly what I wanted in the color that I wanted
My tires scrub now every time I turn, they used the wrong oil, my transmission is shifting super hard at only 50k miles now and my back tires shake. I tried calling back and texting the number back and no one would ever respond to me. Obviously, Nissan doesn’t care how they treat their customers.
Thank you Nissan of athens. As always you all exceeded my expectations! The snacks were a nice touch too!
Service department is always friendly and top notch quality. Very seldom have to wait. Would recommend them highly
I love the Athens dealership and the new renovations! The staff are always kind and explain all of the possible service options I made need or that are recommended.
Hunter was very professional and courteous. He was,able to take care of both recalls quickly and no hassles.
Very poor customer service & salesman flat out lied. Worst experience ever at a dealership. Worse than a buy here pay here place.
Abraham was quite helpful. I did not think of changing the vehicle I previously owned, but he completely changed my mind and I traded my old car with a better one. Great deal!
The employees were quite knowledgeable about what they were doing. They listened to me carefully and offered the best advice. Great service!
Did not have appointment but was serviced quickly. Was given a diagnostic overview of rogue and told what service was needed.
Knowledgeable, remidied my dead battery situation telling me to jump the battery and drive to dealership so I wouldn’t have to pay tow fee. battery was under warranty still and cost me nothing. Great experience.
Awesome experience! In and out in 30-40 min. Thanks to Jonathon Magnus my service advisor!
Nate was so nice and professional I drive from Covington he is always so welcoming
It is obvious why Nissan is going bankrupt. The dealership adds in hidden fees and grossly overpriced plans without your permission. If you complain, they hard sell you, refusing to make a deal without them. Avoid this dealership at all costs.
I had a bad experience with my last service, not sure if I will return.
This dealership always does excellent work. Clean facility and a great waiting room while you await your service completion.
Efficient effective service with no sales pressure for additional services. Review made me aware af possible issues but no pressure to buy.
Great! Everyone was so nice and helpful! Auston, Zack & Mark were not pushy at all & made it an easy experience!
We have bought cars (and had service) from Nissan of Athens for over fifteen years...always a pleasure! I have worked with several service and sales employees over the years......none any better than Hunter Benefield. He always is so helpful......especially with my last "tire event". He made sure I did not miss a scheduled appointment, and had me back on the road quickly. Thanks so much!
Excellent service! In and out for an oil change in less than an hour. Friendly staff kept me updated on progress of service.
Smooth process and Zach really took his time to explain the process and let us really think it over and came back with the best deal! He was so kind and really patient with us and our kids! The best service and we will be back when we get another car or truck!
This is the best service dept I have ever dealt with. It's easy to schedule maintenance and I'm always treated well at this dealer. I'm on my second vehicle purchased here and all my service has been done by nissan of Athens! Thank you!
Very helpful and understanding, will try everything to find a car for you. Abraham Cruz was an amazing sales person. Super helpful and explained everything in detail about the cars, features, financial help. Will probably always go back if I’m looking for a car
Love my guys at Nissan Athens! I always receive excellent service . A special mention to Serge and Mike who always go above and beyond.
Fast, efficient and always friendly. Serge is always the so nice and takes care of me
Hunter was so friendly and thoughtful to open my suv door upon leaving. A couple other workers were the same friendly way with their customers.
A very good experience . A very nice waiting area with free drinks and snacks . My service was very good . I had a coupon and got my oil changed and tires rotated for $ 35.99 very happy .
The service department works hard to help to satisfy customers. We will be back for all service needs.
Excellent service and great deal on vehicles and pricing as well they are great get you in and out
I am a repeat customer (of Donnie's). Donnie showed me the vehicle with features I wanted. Adam helped to get me the finance options that I was happy with. Eddie helped to secure the deal when I returned to purchase the car. Zach assisted with paperwork. Everyone was very helpful and I did not feel pressured at all to make a purchase.
Fast, efficient, professional, friendly, and affordably priced. This is my 2nd purchase from Nissan and I am always pleased with the continued service department and the quality of service they provide in continuing to take care of my vehicle.
Professional employees. Zach and Abe were excellent to deal with. Very patient and provided a fun atmosphere
Very knowledgeable and patient. They work to get you in the best car for you.
Nissan of Athens never disappoints! The staff is always welcoming, knowledgeable, and professional. The quality of sales are top tier.
Quick friendly service! Treated like family by the service team. I was able to review and pay for services online which was a bonus
They scammed me. I went in for a diagnostic and was told that the $150 fee would go towards any repairs needed for my vehicle, but at check out they told me this would actually not be the case because I came in not knowing what was wrong with my car - that is why I paid for a diagnostic!!!!! I will not be returning, the workers tried to take advantage of me as a young woman with limited car knowledge. Please do better.